Please note that this shipping policy outlines our general practices and estimated delivery times. While we strive for accuracy and timely delivery, Prīti cannot guarantee specific delivery dates or be held responsible for delays caused by unforeseen circumstances, such as customs processing, postal service disruptions, or natural disasters. By placing an order with Prīti, you acknowledge and accept these potential variables. For detailed information regarding our full terms and conditions, please refer to our dedicated Terms and Conditions page.

At Prīti, we're committed to getting your handcrafted 999 fine silver jewelry to you safely and efficiently. Here's what you need to know about our shipping process:

• Processing Time: All Prīti jewelry is meticulously handcrafted and packaged. Once ordered, please allow 2-5 business days for your order to be processed and prepared for shipment. This does not include transit time.

• Shipping Carriers: We partner with trusted carriers like Canada Post, USPS, FedEx, DHL to ensure reliable delivery globally.

• Shipping Costs: Shipping costs are calculated at checkout based on your location and the selected shipping method. You'll see the exact cost before finalizing your purchase.

• Tracking Your Order: Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery.

• Packaging: Every Prīti piece is carefully packaged in our signature elegant box to ensure it arrives in perfect condition.

Domestic Shipping (within Canada):

• Methods: We offer various shipping methods, including standard and expedited options.

• Estimated Delivery Times:

  • Standard Shipping: 3-7 business days

  • Expedited Shipping: 1-3 business days

• Free Shipping: Enjoy free standard shipping on all Canadian orders.
   

International Shipping (USA & Other Countries):

• Methods: We offer various international shipping methods.

• Estimated Delivery Times:

  • USA Standard Shipping: 3-7 business days

  • International Standard Shipping: 10-20 business days

• Customs, Duties, and Taxes: Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the customer and are not included in the item price or shipping cost. We recommend contacting your local customs office for more information.

• Customs Delays: Customs processing times can vary and may cause delays beyond our control.
   

Lost or Damaged Packages:

• In the rare event that your package is lost or arrives damaged, please contact us immediately at info@priti.world.

• We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

• For confirmed lost packages, we will offer a replacement or a full refund based on the customer's.
   

Incorrect Shipping Address:

• It is the customer's responsibility to provide a correct and complete shipping address at the time of purchase.

• Prīti is not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, the customer will be responsible for re-shipping costs.