Terms and Conditions
Last Updated: June 22, 2025
Welcome to priti.world. By accessing and using our website or placing an order for Prīti jewelry, you agree to be bound by these Terms and Conditions ("Terms"). These Terms form a legally binding agreement between you and Prīti, located in Toronto, Ontario, Canada.
Please read these Terms carefully before using our website or placing an order. We may modify these Terms at any time without prior notice. Your continued use of the website after changes constitutes your acceptance of the updated Terms.
Products and Pricing
Prīti offers handcrafted 99.9% fine silver jewelry, designed and created in Toronto, Canada. While we strive to display our products accurately, please note that product images are for illustration only, and actual jewelry may vary slightly.
All prices on our website are in Canadian Dollars (CAD) and include applicable taxes (e.g., HST). We reserve the right to change prices at any time without notice. If a pricing error occurs, we may cancel orders placed at the incorrect price and will notify you if this happens.
Orders and Payment
By placing an order, you're offering to purchase the products at the indicated prices. All orders are subject to acceptance by Prīti.
We accept Visa, Mastercard, American Express, PayPal. Payment is due when you place your order. You authorize us to process your payment using the information you provide.
You'll receive an order confirmation email, which confirms we've received your order, but it doesn't mean your order is accepted. Your order is accepted when we ship your products and send you a shipping confirmation email.
We can refuse or cancel any order at our discretion (e.g., for suspected fraud, inventory issues). If we cancel your order after you've been charged, we'll issue a full refund.
Shipping and Delivery
We ship our Prīti jewelry globally. Estimated delivery times are provided for your convenience but aren't guaranteed. Actual delivery times may vary.
Shipping costs are calculated and displayed at checkout. You're responsible for providing accurate shipping information. Prīti isn't responsible for delays or non-delivery due to incorrect addresses. For international orders, you're responsible for any customs duties, import taxes, or other fees levied by your country's authorities.
Returns, Exchanges, and Refunds
We want you to love your Prīti jewelry. If you're not entirely satisfied, you can return or exchange unworn items in their original packaging with all tags attached within 14 days of receiving your order.
To start a return or exchange, please email us at info@pritui.world with your order number. We'll provide instructions. Don't send items back without our authorization number.
You're responsible for return shipping costs, which are non-refundable. We recommend using a trackable shipping service. Once we receive and inspect your return, if approved, your refund will be processed to your original payment method within3-10 business days. Custom-made or personalized items aren't eligible for return or exchange unless faulty.
Warranty and Lifetime Polishing
Your Prīti jewelry comes with a 5-year warranty covering manufacturing defects in materials and workmanship. This warranty doesn't cover normal wear and tear, accidents, misuse, or improper care. If you believe your jewelry has a defect, contact us at [Your Customer Service Email Address].
We also offer complimentary lifetime polishing for your Prīti jewelry. Visit priti.world/maintenance for instructions on how to send your piece to our Toronto studio for this service. You may be responsible for associated shipping costs.
Intellectual Property
All content on our website, including logos, designs, images, and text, is the intellectual property of Prīti and protected by law. You can't use, reproduce, or distribute our content without our written permission.
User Conduct
When using our website, please act responsibly and lawfully. Don't engage in hacking, transmitting viruses, or any unlawful, harassing, or abusive behavior.
Limitation of Liability
To the fullest extent allowed by law, Prīti isn't liable for any direct or indirect damages from your use of our website or purchase of our products. Our total liability won't exceed the amount you paid for the products. We don't guarantee that information on our website is always accurate or error-free.
Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the laws of Canada. Any disputes related to these Terms will be handled exclusively by the courts of Ontario.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
Contact Information
For any questions about these Terms, please contact us at: info@priti.world
Severability
If any part of these Terms is found to be invalid, the rest of the Terms will remain in full effect.
