Every Prīti piece comes with a 5-year warranty that covers:

• Fixing and Repairs: For any manufacturing defects or issues arising from normal wear and tear.

• Chain and Clasp Repairs: For broken chains or malfunctioning clasps.

Please note: The warranty does not cover loss, theft, or damage caused by misuse or accidents.

Your Prīti jewelry is designed to last a lifetime, and we’re here to help you keep it looking its best. We offer lifetime maintenance on:

Polishing: Restore the radiant luster of your 999 fine silver jewelry.

Cleaning: Professional cleaning to remove tarnish and maintain brilliance.

1. Request a Shipping Label:

   • Visit our website to purchase a prepaid shipping label for sending your jewelry to our Maintenance center.

   • Package your jewelry securely in its original packaging (if available) and include a note detailing the service required.

2. Ship Your Jewelry:

   • Send your piece to the address provided with your shipping label.

3. Receive Your Restored Jewelry:

   • Once the service is complete, we’ll return your jewelry to you, looking as radiant as the day you first wore it.

To maintain the beauty of your 999 fine silver jewelry, we recommend:

• Wear regularly: Regular wear is the best way to prevent tarnish and make your silver sparkle.

• General Cleaning: Use the provided cleaning cloth to gently polish your pieces.

• Storage: Keep your jewelry in the provided seal bag or jewelry box to prevent tarnishing.

• Avoid Exposure: Remove your jewelry before swimming, showering, or applying cosmetics to protect its finish.